FAQ

Frequently Asked Questions

How can I set up a first appointment?

You can call us 213-915-0300 or email us Ptstop.losangeles@gmail.com

What should I bring to my first visit?

We recommend you to bring comfortable workout clothes (including your shoes), your prescription from your physician (if you have), your insurance card, your Identification card, and a method of payment of your co-pay/deductible if applicable.

We will not be able to read CDs for diagnostic imaging such as MRI and Xrays.

Is there parking?

Our parking is located on 6th and Catalina across the Chevron gas station. The entrance to the parking lot is on Catalina in the ROYAL PLAZA. You can tell Valet assistant that you have an appointment with PT STOP. Parking during your appointment is free.

Do I need a prescription?
No. Under California law, you may receive direct physical therapy treatment services for a period of up to 45 calendar days or 12 visits, whichever occurs first.


What should I expect on my first visit? / What happens during my first visit?

We recommend you to arrive 10-15 minute prior to your evaluation. We will provide you paperworks to fill out to obtain accurate information and history about your conditions. During your first visit, you will be spending 30-45 minutes with licensed physical therapist performing a thorough evaluation to determine where you may have muscle strengths, weaknesses; range of motion, flexibility and joint mobility impairments and balance and proprioceptive deficits. A treatment plan, specific to your body, your injury and your goals will be developed. Treatment will incorporate a combination of a variety of hands-on, manual therapy treatments, as well as a thorough therapeutic training program.

How late can I be to my appointment?

15 minutes is the maximum time you can be late. Please let us know if you will be later than 15 minutes, we will be happy to reschedule your appointment.